Last updated: July 2, 2025

At Whippy Brothers (“we”, “us”, or “our”), we value your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website www.whippybrothers.uk

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal details: name, phone number, email address, postal address (when you fill out our contact form or book our services)

• Event details: event type, location, date, estimated number of guests

• Website usage data: IP address, browser type, pages visited, and other analytics data

• Cookies: small data files to improve your browsing experience (see section 4)

How We Use Your Information

We use your information to:

• Respond to enquiries and confirm bookings

• Provide our ice cream van hire services

• Send booking updates or important information

• Improve our website and customer service

• Meet legal and regulatory obligations

We do not sell your personal data to third parties.

Sharing Your Information

We may share your information:

• With trusted service providers who help us operate our website or deliver services (e.g., website hosting providers)

• When required by law, regulation, or legal process

• To protect our rights, privacy, safety, or property

All third-party providers are required to keep your data secure and only process it according to our instructions.

Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences

• Understand how visitors use our site (via tools like Google Analytics)

You can control or disable cookies through your browser settings. Note that disabling cookies may affect your experience on our website.

How We Protect Your Information

We implement security measures to protect your data, including:

• Secure servers

• Encryption where applicable

• Limited access to personal data

However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Under data protection laws, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (in certain circumstances)

• Object to or restrict processing of your data

• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at the details below.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reading their privacy policies separately.

Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Email: info@whippybrothers.co.uk (replace with your actual email)

• Phone: (add your business phone)

• Address: (add your business address, if applicable)